Shipping and Delivery
Nanoshield™ currently ships and delivers within Singapore and worldwide.
- Local delivery within Singapore is free.
- International shipping will be shipped via Fedex. Rates will be shown upon check out.
Your orders will be processed and dispatched within 1-3 working days, from Monday to Friday. Generally you will receive the item within 4-6 working days from the day of order confirmation. However, there maybe some slight delay in delivery of orders during peak / festive season.
Delivery Service Providers
We use trusted Service Providers in Singapore and through Fedex (for international orders) to delivery your order.
All our customers will be notified with a Shipping Confirmation email once the orders are dispatched out. Tracking number will be provided inside the email.
In the event that you would like to self-collect your order, kindly contact us at firstname.lastname@example.org or call us at +65 6557 0155
Damaged, Faulty or Wrong Items
We put in effort in checking all items before shipping and provide ample protective packing materials for all orders. However unforeseen incidents do happen at times.
If the item(s) are damaged through shipping or we have sent you the incorrect products or quantity, please contact us within three (3) days upon delivery.
We will contact you and request photos to confirm that the item(s) are damaged, faulty or wrong item(s). Once confirmed, we will arrange replacement of item to be sent if same product is still available in store or offer a refund on the affect item(s) if the product is sold out.
Please note that due to the COVID-19 situation, there may be significant delays for all international shipments in and out of Singapore.